Job Information
Kuehne+Nagel Sea Logistics Operational Care Specialist in Shannon, Ireland
Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together? We are looking for a highly motivated Sea Logistics Operational Care Specialist to join us in Shannon!
Your Role
The Sea Logistics Operational Care Specialist is part of a team in the Operational Care Center responsible for coordinating transport activities.
Your Responsibilities
Creation and completion of shipment details in our internal data management system (e.g. carrier, vessel, item description, PO allocation)
Coordination with customs agents, hauliers and carriers
Creation of files for consolidation container (Master / Single)
Handling shipments in alignment with shipping instructions included in SOP (if any) and taking into account national and international regulations, compliance, rate and routing information
Transport document creation
Invoicing
Passive invoice acknowledgement
Profit maximization through choice of suppliers
Immediate report of problems, operation disputes or discrepancies to the direct operational report
Monitor operational performance of carriers and other suppliers
Escalation or creation of awareness if performance and commitments are not being delivered
Initiation and resolution of any rate discrepancy
Work with Customer Care teams on account implementation, ensuring a smooth transition from sales to operations
Support to Customer Care teams in resolving complains
Your Skills and Experiences
High level of attention to detail, communication, organizational skills in organizing, planning, assigning and controlling, decision making
Flexibility and ability to work under pressure are the top attributes sea logistics Operational Care needs
Fluent in English
Good Reasons to Join
A career path at Kuehne+Nagel Ireland is fast-paced and exciting, with opportunities for growth and learning; internal advancement is encouraged throughout the organisation. We are a Great Place to Work for the 11th consecutive year, reflecting the culture amongst our amazing teams who strive to go above and beyond every day. We pride ourselves on Diversity & Inclusion. We love to reward our employees even more and below are some of our excellent offerings in our generous Benefits package: Annual Salary review Bonus/Profit Share Generous Annual Leave allowances – including additional Birthday & Wellness day Additional Service Days Paid Sick Leave Company Pension Healthcare plan Bike to work scheme Tax Saver Travel Scheme Financial Advisory initiatives Paid Family leaves Recognition Awards Employee Assistance Program Wellbeing support
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.